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+62 811-2891-1122
Rooms, the lounge, the spa and general questions. Kumo tables are booked on +62 813-5919-121.
Contact Riviera
Contact Riviera Boutique Hotel Ubud
Let us prepare your Riviera moment.
Our team answers WhatsApp, phone and email about every part of your Riviera stay.
Riviera Boutique Hotel in Ubud is at Jl Raya Pengosekan, Ubud, Kecamatan Ubud, Kabupaten Gianyar, Bali 80571, Indonesia, and we answer on WhatsApp at +62 811-2891-1122.
Room enquiries start with the six boutique hotel room types in Ubud.
Get in Touch
How can the Riviera team help with your stay?
Planning a boutique stay, a private omakase dinner, a lounge evening or a spa visit? Our team will help you arrange the right Riviera experience.
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experience@rivieraubud.com
For partnership, private event, and formal inquiries.
Location
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Riviera Boutique Hotel
Jl Raya Pengosekan, Ubud, Kecamatan Ubud, Kabupaten Gianyar, Bali 80571
Which channel
Which Riviera contact channel should you use?
A spa treatment is booked on WhatsApp at +62 811-2891-1122, and a table at Kumo on Kumo's own WhatsApp, +62 813-5919-121. Each of those is confirmed by a person rather than by an automated slot, so it helps to say which omakase or which treatment you want and roughly what time suits you.
Rooms are different. Those go through the booking engine that every Book Now and Check Availability button on the site opens, where you pick your dates and your room and book directly. If you would rather talk it through first, the hotel's WhatsApp, +62 811-2891-1122, takes room questions too.
Email is experience@rivieraubud.com. It suits anything that needs a written record: partnerships, private events, invoices, a group booking with a lot of moving parts. Email being email, it is the least immediate of the three, so WhatsApp is the better route for anything close at hand.
Finding us
Where is Riviera Boutique Hotel in Ubud?
The address is Jl Raya Pengosekan, Ubud, Kecamatan Ubud, Kabupaten Gianyar, Bali 80571, Indonesia. The Google Plus Code is F7H7+54 Ubud, which drops a pin on the building itself and is worth sending to a driver who does not know the street number.
One thing worth knowing before you arrive: this is a single building, not a compound. The 28 rooms, Kumo Fusion Omakase and Steak, the lounge and the spa are all inside it. You are not being taken between sites for dinner or for a treatment, and the photographs of Riviera show the rooms next to each other so you can see how close together they sit.
The map at the foot of this page is the Google listing for Riviera Boutique Hotel Ubud, and the directions link beside it routes to the address that listing publishes rather than to a name search.
First message
What should you include in your first message?
A first message that carries the basics can usually be answered in one reply. Dates, how many of you there are, and which room you are after covers nearly all of it. Every room on the site is listed for two guests and measures 23 m², so if you are travelling with more people say so before you book rather than after.
Say in the same message whether you also want dinner or a treatment. Kumo has 30 seats and serves up to 60 guests an evening across two sittings, and four of those seats are at the omakase counter, so the counter is the seat that runs out first. Spa sessions run from 15 minutes up to 90, which is worth knowing when you are fitting one into a day that already has plans in it.
If the question is a general one it may already be answered. The guest questions page covers rooms, booking, what omakase means, the treatment list and whether you can use the lounge without staying here. The menus behind it sit on the Kumo restaurant page and the spa page.
Contact Form
How do you contact Riviera Boutique Hotel?
Hotel Check-in
15.00
Hotel Check-out
11.00
Kumo Fusion
17.00–23.00 Tue–Sun; closed Mon
Kumo tables (WhatsApp)
Security is on site 24 hours, so you can still check in late at night.
Parking is free, with limited spaces. Let the hotel know before you arrive so a space can be confirmed for you.
Reach us directly
WhatsApp and phone are the fastest way to reach our team about rooms, Kumo Fusion, the lounge and the spa.
Riviera and Kumo on social
Reviews
What our guests say
4.9· 47 Google reviews, October 2026For us, this hotel was an absolute oasis of well-being and definitely one of the most beautiful hotels we stayed in in Bali. We would return in a heartbeat and highly recommend it to anyone looking for a special, stylish, and relaxing stay in Ubud. Thank you so much to the entire team for this wonderful time! ❤️🌴 We would love to come back again!
A beautiful boutique hotel in the heart of Ubud with stylish interiors and great attention to detail. I stayed in a Garden View room, which was very comfortable, spotless and peaceful. The staff were incredibly warm, attentive and helpful. I originally booked two nights but loved it so much that I extended my stay by another three. I would definitely return!
A Beautiful modern hotel in the heart of Ubud, very centrally and conveniently located and close to the best shops and restaurants. The hotel has a very beautiful colonial atmosphere, the rooms are clean, modern and stylish. The staff is kind and responsive. It's a great place for a couple or single travellers, it's not really fit for families as it has no infrastructure and special spaces for kids. It's a great place for adult travellers wanting to stay in the very heart of Ubud and enjoy the walking distance to the evening events in Ubud or just visiting the town without the need to use a car or a bike. We will be back!
Location
Inside Riviera Boutique Hotel
Visit Us
What can you book at Riviera in Ubud?
Send the Riviera team your preferred dates and whether you are asking about a room, Kumo, the lounge or the spa.